Support

Dictator Support

Need help with Dictator offline dictation for macOS? We're here to assist you.

Email Support

For general inquiries and technical support:

support@dbl.works

Response Time

We typically respond within 24-48 hours during business days.

Common Issues

Microphone Access: Ensure Dictator has permission to access your microphone in System Settings → Privacy & Security → Microphone

Offline Mode: Dictator works completely offline - no internet connection required

System Requirements: macOS 14.0 or later required

Include in Your Message

To help us resolve your issue quickly, please include:

  • • Your macOS version
  • • Dictator app version (found in About menu)
  • • Description of the issue
  • • Steps to reproduce the problem
  • • Any error messages you've encountered